Error description User account details supplied do not meet criteria
Redirection URL https://sandbox-bank.co-operativebanktest.co.uk/openbanking/coop/oauthRedirect?error=Account+not+found&error_description=User+account+details+supplied+do+not+meet+criteria
Summary Unable to identify account supplied by TPP as either not eligible / not valid / closed
Error description User declined authentication
Redirection URL https://sandbox-bank.co-operativebanktest.co.uk/openbanking/coop/oauthRedirect?error=Authentication+declined&error_description=User+declined+authentication
Summary Customer (PSU) has aborted consent journey before authentication complete at Bank (ASPSP) by selecting 'Cancel and return' or session has timed out and automatically redirected back to TPP
Error description User locked out of Online Banking
Redirection URL https://sandbox-bank.co-operativebanktest.co.uk/openbanking/coop/oauthRedirect?error=Authentication+failed&error_description=User+locked+out+of+Online+Banking
Summary Customer (PSU) Online credentials are locked so require resetting by bank (ASPSP) support team and are unable to authenticate for consent
Error description User needs to reset credentials
Redirection URL https://sandbox-bank.co-operativebanktest.co.uk/openbanking/coop/oauthRedirect?error=Authentication+failed&error_description=User+needs+to+reset+credentials
Summary Customer (PSU) Online credentials require reseting by bank (ASPSP) support team and are unable to authenticate for consent
Error description User declined consent
Redirection URL https://sandbox-bank.co-operativebanktest.co.uk/openbanking/coop/oauthRedirect?error=Consent+declined&error_description=User+declined+consent
Summary Customer (PSU) has aborted consent journey after reviewing consent details supplied by selecting 'Cancel and return' or session has timed out and automatically redirected back to TPP
Error description User has no eligible accounts
Redirection URL https://sandbox-bank.co-operativebanktest.co.uk/openbanking/coop/oauthRedirect?error=No+eligible+accounts&error_description=User+has+no+eligible+accounts
Summary Customer (PSU) has no accounts eligible for Open Banking
Error description User has exceeded their payment limit
Redirection URL https://sandbox-bank.co-operativebanktest.co.uk/openbanking/coop/oauthRedirect?error=Payment+Limit+Exceeded&error_description=User+has+exceeded+their+payment+limit
Summary Customer (PSU) has reached their payment limit and is unable to proceed with the payment at this current time
Error description Consent declined as only Savings Account available for Standing Order
Redirection URL https://sandbox-bank.co-operativebanktest.co.uk/openbanking/coop/oauthRedirect?error=Savings+Account+-+Standing+Order&error_description=Consent+declined+as+only+Savings+Account+available+for+Standing+Order
Summary Customer (PSU) only has a Savings Account eligible for Open Banking and unable to provide consent as Standing Orders not permitted with this product type
Error description Consent declined - Savings Account NOT permitted for Standing Order
Redirection URL https://sandbox-bank.co-operativebanktest.co.uk/openbanking/coop/oauthRedirect?error=Savings+Account+-+Standing+Order&error_description=Consent+declined+-+Savings+Account+NOT+permitted+for+Standing+Order
Summary Account supplied by TPP is a Savings Account and unable to provide consent as Standing Orders not permitted with this product type
Error description Consent declined as payment with reference from Savings Account
Redirection URL https://sandbox-bank.co-operativebanktest.co.uk/openbanking/coop/oauthRedirect?error=Savings+Account+with+Reference&error_description=Consent+declined+as+payment+with+reference+from+Savings+Account
Summary Customer (PSU) unable to make payment from a Savings Account with a payment reference
Error description Unknown Temporary Error
Redirection URL https://sandbox-bank.co-operativebanktest.co.uk/openbanking/coop/oauthRedirect?error=Temporary+System+Error&error_description=Unknown+Temporary+Error+
Summary Bank (ASPSP) has had an internal system error and is unable to provide a response to consent request, please try again later
Error description User refreshed the page during authentication
Redirection URL https://sandbox-bank.co-operativebanktest.co.uk/openbanking/coop/oauthRedirect?error=User+action+caused+error&error_description=User+refresh+page+during+authentication
Summary Customer (PSU) has aborted consent journey before authentication complete at Bank (ASPSP) by selecting 'Browser Refresh' and has automatically redirected back to TPP
Error description User refreshed the page during consent
Redirection URL https://sandbox-bank.co-operativebanktest.co.uk/openbanking/coop/oauthRedirect?error=User+action+caused+error&error_description=User+refresh+page+during+consent
Summary Customer (PSU) has aborted consent journey after reviewing consent details supplied by selecting 'Browser Refresh' and has automatically redirected back to TPP
Error description User cancelled payment
Redirection URL https://www.example.com?error=Cancelled+payment&error_description=User+cancelled+payment
Summary Customer (PSU) has aborted consent journey before proceeding to authentication at Bank (ASPSP) by selecting 'Cancel and return'.
Error description Mobile - user not registered
Redirection URL https://www.example.com?error=Not+mobile+registered+user&error_description=Mobile+-+user+not+registered
Summary The Customer (PSU) has the Bank (ASPSP) app on their device, but their device is not registered for Mobile Banking. Customer has decided to return to the TPP instead of going on to Online Banking to provide consent. Customer (PSU) needs to register their device before starting the journey again or instead continue to Online Banking to provide consent.
Error description App currently unavailable – user exited journey
Redirection URL https://www.example.com?error=Temporary+system+error&error_description=App+currently+unavailable+–+user+exited+journey
Summary The Bank (ASPSP) App is currently unavailable. Customer has decided to return to the TPP instead of going on to Online Banking to provide consent. Customer (PSU) can try again to see if it the App is available or instead continue to Online Banking to provide consent.
Error description App update required
Redirection URL https://www.example.com?error=Obsolete+app+version&error_description=App+update+required
Summary Customer (PSU) needs to do a mandatory update of their version of the Bank (ASPSP) mobile app and customer has decided to return to the TPP instead of going on to Online Banking to provide consent. Customer (PSU) needs to update their Bank (ASPSP) app before starting the journey again or instead continue to Online Banking to provide consent.
Error description User exited journey
Redirection URL https://www.example.com?error=User+action+-+exit&error_description=User+exited+journey
Summary Customer (PSU) has aborted consent journey before authentication complete at Bank (ASPSP) by selecting 'Cancel and return' on page which may indicate they need to reset their mobile app log in credentials.
Error description User unable to authenticate
Redirection URL https://www.example.com?error=Authentication+failed&error_description=User+unable+to+authenticate
Summary Customer (PSU) has failed authentication and is temporarily frozen-out of Mobile Banking. The customer will need to wait until the countdown has expired before they can try authentication again.
Error description The request could not be authorized. The login request has expired. Please try again.
Redirection URL https://www.example.com?error=request_unauthorized&error_description=The+request+could+not+be+authorized.The+login+request+has+expired.+Please+try+again.
Summary The consent token has expired. Please allow the customer to start the journey again with a new consent token.
Error description The request could not be authorized. The consent request has expired. Please try again.
Redirection URL https://www.example.com?error=request_unauthorized&error_description=The+request+could+not+be+authorized.+The+consent+request+has+expired.+Please+try+again.
Summary The consent token has expired. Please allow the customer to start the journey again with a new consent token.
Error description The+request+is+not+allowed.+No+CSRF+value+available+in+the+session+cookie
Redirection URL https://www.example.com?error=request_forbidden&error_description=The+request+is+not+allowed.+No+CSRF+value+available+in+the+session+cookie
Summary NA