Latest service updates
If you’re experiencing an issue with accessing one of our services, or you would like to know about any planned changes, you can:
Check the status of our services
Report an issue with our services
Not a developer?
You can read more about:
How to get started
Follow these steps to register as a third party provider (TPP) with us and start developing your services:
Provide us with details of your organisation and your credentials and send it by secure email.
Our team will do the necessary checks and once complete, we’ll confirm you as a TPP.
Once we’ve sent you confirmation, you can start testing your Open Banking services.
Explore our APIs (application programme interface)
Read more about our range of Open Banking APIs that you can use to develop, test, and launch secure Open Banking services. Available for both The Co-operative Bank and smile.
AIS (Account Information Service)
Retrieves our customers’ account information and transaction data.
PIS (Payment Initiation Service)
Allows you to set-up and submit payments on our customers’ behalf.
CBPI (Card-Based Payment Instrument)
Allows you to receive authorised confirmation of customers’ funds.
And you can read about general settings and specifications which apply to all our APIs.
Our brands
The Co-operative Bank and smile are trading names of The Co-operative Bank p.l.c. We offer Open Banking functionality for both these brands.
The Co-operative Bank
smile
We don’t offer Open Banking functionality for our other brands: The Co-operative Bank for Intermediaries and Britannia.
FAQs (frequently asked questions)
How does a TPP onboard with the Bank?
We’re operating a manual onboarding process.
You just need to request a secure email account, then send us some documentation, and complete and send our onboarding form.
We’ll then run some checks and onboard you if we have all the information we need.
How can a TPP report a problem?
If you’ve checked our help and support pages and you need further support, please let us know by contacting our TPP support team.
Service quality information
We publish data on the service quality of our Open Banking platform. This details how well it’s performing, based on how secure it is and how consistently you’re able to access it. View our: